The following frequently asked questions will provide you with information to help you with your workers compensation insurance requirements.

Workers compensation policies
Do I need workers compensation insurance and what is it?
Workers compensation insurance covers your workers when they are working for your trade or business, and/or while acting under your instructions.

Workers compensation protects you and your business from financial claims when a worker sustains a work-related injury or disease. It provides injured workers with weekly payments to cover loss of earning capacity and payment of reasonable medical and vocational rehabilitation expenses, where necessary, to help them remain in or return to gainful employment.

In some circumstances, workers may be entitled to lump sum settlements.

Specific provisions in relation to claims that involve a journey are contained within the Workers Compensation and Injury Management Act 2023. Workers will normally not be treated as having suffered personal injury by accident arising out of or in the course of their employment if they suffer an injury during a journey between their place of residence and place of employment or vice versa.

To obtain a workers compensation policy, you will need to contact a licensed insurer. To view the licensed insurers in Western Australia, go to Insurers.

What if I don't have a workers compensation policy?
If you don’t have workers compensation insurance, your company will be liable for the cost of the statutory benefits under the legislation if one of your workers has a work-related injury or dust disease. This could involve significant legal costs involved in court action, and you may also be liable for the cost of any action taken at common law.

If you are uninsured, you are also liable to pay fines of up to $10,000 per worker, as well as an amount equal to any avoided premiums going back five years. If you continue to be uninsured after the date of your conviction, you will commit a separate and further offence for every week you do so.

How do I take out a workers compensation policy?
You can obtain insurance cover from any of the insurers approved by the Minister to underwrite workers compensation insurance.

Recommended premium rates for workers compensation are reviewed and published annually by WorkCover WA. These are set out in a Government Gazette, which is available from the State Law Publisher.

You are encouraged to obtain alternative quotes when taking out cover or renewing your policy.

A declaration of estimated gross wages for the period of the policy (usually 12 months) will be needed so your insurer can calculate your premium.

When the policy expires, you must submit a statement of actual gross wages paid in the past period. If you do not, or your statement is false, you may leave yourself liable for prosecution. Following the submission of your actual gross wages, an adjustment on your premium may need to be made, depending on whether the actuals were more or less than the estimate you first provided.

If you wish to renew your policy with the same insurer you need to submit (on the same declaration) an estimate of gross wages to be paid the following year.

Who do I need to cover on my workers compensation policy?
You must provide workers compensation for anyone you employ who the legislation defines as a ‘worker’, including cover for claims at common law. For more information, see the Covering your workers page.

Workers compensation law states that employers must have workers compensation coverage for anyone who is defined in the legislation as a ‘worker’.

Definition of a worker

The legislation provides a very broad definition of a ‘worker’. It covers:

  • full-time workers on a wage or salary
  • part-time, casual and seasonal workers
  • workers on commission
  • piece workers
  • working directors (companies now have an option as to whether working directors who have some ownership of the company and are ‘workers’ under the Act are to be insured)
  • contractors and sub-contractors may also be defined as ‘workers’, depending on the circumstances of their working arrangement
  • worker receiving ‘payment in kind’.

The definition of ‘worker’ may be broken up into two main parts: Primary and Extended.

Primary definition

This covers any person who works under a contract of service or apprenticeship. The contract may be expressed or implied, oral or written.

A large part of the workforce is covered under this part of the definition, including:

  • full-time and part-time workers
  • casual workers
  • seasonal and piece workers.

Some indicators a worker may work under a contract of service include:

  • working for salary or wages
  • the employer withholds PAYG tax
  • working whist supervised and controlled by an employer
  • having the capacity to be fired by an employer
  • working for only one employer, and
  • working with set hours of work.
Extended definition
An individual not employed under a contract of service may still fall under the extended definition of a worker in the Act if contracted to perform work. This may include subcontractors and sub-contractors.

The Act provides an individual is a worker if:

  • the individual has contracted with a person for the performance of work by the individual, and
  • the work is not work in the course of or incidental to a trade or business regularly carried on by the individual in the individual’s own name or under a business or firm name, and
  • the individual does not sublet the contract, and
  • if the individual employs a worker, the individual performs part of the work personally.

The person with whom the worker has entered into the contract, or for whom the worker works under the contract, is the worker’s employer.

Do I need to cover sub-contractors on my policy?

A contractor or sub-contractor may be defined as a ‘worker’ if the contractor/sub-contractor is engaged by another person to do work for the purpose of the other person’s trade or business, and the contractor/sub-contractor is paid for his/her personal manual labour or services. For more information, see the Contractors and sub-contractors page.

Cover for the contractor's workers
If a person (the ‘principal’) contracts with another person (the ‘contractor’) to perform work which is for the purpose of the principal’s normal trade or business, then both the principal and the contractor are jointly and severally liable to pay compensation in accordance with the legislation for the contractor’s workers.

If the contractor in turn sub-contracts the work to a sub-contractor, then all parties, including the principal, the contractor and the sub-contractor, are liable to cover any workers the sub-contractor may employ.

However, if the principal has to pay the claim, the principal can recover the full cost of the claim from the contractor.

It is therefore in the interest of the principal to ensure the contractor holds a current workers compensation policy. It is worth noting that while both parties in this situation are liable to declare the wages of the contractor’s workers, suitable arrangements may be made with an insurance company for the striking of an appropriate premium.

Important considerations

Employers and contractors should note:

  • you cannot contract out of your liability under the legislation by making a worker sign an agreement that says they are not entitled to claim workers compensation
  • a personal sickness and accident policy cannot be substituted for a workers’ compensation policy
  • many sub-contractors work as teams and believe no cover is required. If one of the team members has the right to hire and fire and supervises the others, then there may be an employer/worker relationship and the team leader would be required to take out a workers compensation policy to cover the other members of the team.
Do I need to cover family members on my policy?
Yes. See the Family members section on the Covering your workers page for more information.
Can I cover myself for workers compensation?
Generally, individual workers cannot cover themselves for workers compensation, even if they are self-employed and have an ABN. An exception is when an individual is a working director of a company and then it is optional whether they choose to be covered for workers compensation insurance.
I'm a working director, do I need to take out a policy?
A working director (in relation to a company) means a director who executes work for or on behalf of the company, and whose earnings as a company director by whatever means, are for personal manual labour or services. It is optional for a working director’s company to cover their directors for workers compensation.

How does a working director obtain insurance?
Working directors obtain insurance via the following process:

  • the director’s company applies for insurance on the basis that their director is a ‘working director’ as defined in the legislation
  • the company provides information to the insurer concerning the working director’s remuneration when issuing or renewing the insurance policy
  • once the policy is in effect, the working director is deemed a worker under the legislation.

Contact a licensed insurer if you would like to seek workers compensation cover for ‘working directors’.

Can the insurer dispute whether a person is a working director of the company?
There is a mechanism for determining disputes as to whether a director was a ‘working director’ prior to the policy of insurance being issued. You or your insurer may lodge an application with the Workers Compensation Conciliation Service.

Once a policy has been issued, an insurer cannot decline to indemnify you on the basis that the working director is not a ‘worker’ or the company is not the employer of the working director.

However, liability can be declined should the information provided by the company, in respect of the director when applying for the policy or contract of insurance, be false or misleading in a material particular and the decision of the insurer to issue the policy was materially affected by that misrepresentation.

Can non-working directors or public company directors be covered?
Non-working directors are not covered. A director registered under the Corporations Act 2001 of the Commonwealth must be a working director, as defined by the Act.

Public company directors are also excluded. Only a company, as a separate legal entity, may apply to insure a working director and the definition of company excludes public companies from obtaining cover for its directors.

Do I need to cover workers over 65 years of age?

Employers operating in the Western Australian workers compensation scheme are required to hold insurance cover for all of their workers, regardless of their age.

Penalties for non-compliance
What is an avoidance arrangement?
Workers compensation laws prohibit certain employers from requiring individuals to incorporate (set up their own company) as a condition of getting a contract for work.

Prior to this, in many cases, workers continued to work exclusively or substantially for the company that previously employed them, while performing the work as a sole director of their own company. This left these workers, who were fundamentally employees, without any workers compensation cover.

The term ‘avoidance arrangement’ applies only in the following circumstances:

  1. The arrangement was entered into on or after 14 November 2005.
  2. The work is done under an arrangement designed to enable an employer to benefit from a worker’s services without liabilities and duties as the worker’s employer under the legislation; specifically if:
    1. before the arrangement was made, the worker was the employer’s worker (under the Act) and provided substantially similar services; or
    2. before the arrangement was made, the employer intimated that he or she would not engage the worker under contractual arrangements that would make the worker the employer’s worker under the Act.
  3. While the arrangement is in effect, the worker does work principally for the employer on behalf of a company of which the worker is an employee or director.

The work is directly a part or process in the trade or business of the other employer.

Penalties for non-compliance
Employers who allow a worker to do work for them under such ‘avoidance arrangements’ may be fined a maximum of $5,000.

If a worker is injured while working for an employer under an avoidance arrangement, the employer will be liable to pay workers compensation entitlements in accordance with the legislation and meet return-to-work obligations.

A $2,000 penalty may be applied to employers (or insurers) who receive money or indemnity from a worker (or the worker’s company) in respect of any compensation liability the employer has to pay.

The view the cost of non-compliance, go to Compliance activities.

Examples of avoidance arrangements

Worker previously employed

AG Engineering enters into a new contract with a welder who was previously employed under a contract of service by the company to weld steel roofing frames.

Under the new arrangement, the welder provides substantially similar services as she did when working for AG Engineering, but provides those services on behalf of a separate company as a director or employee, working principally for AG Engineering. The work done is also directly part of the business of AG Engineering, that is, metal fabrication.

If an injury occurs, AG Engineering will be liable to pay the welder compensation and meet return to work obligations, if required.

Worker not previously employed

Morrissey Cleaners calls for tenders from incorporated companies to provide cleaning services to its clients. Morrissey Cleaners intimates that it is not responsible for workers’ compensation under the contractual arrangement for any company winning the tender for the contract.

An applicant, Mr Brookes, forms a company named PB Pty Ltd, registers himself as the director and PB Pty Ltd wins the contract. While the contract is in effect Mr Brookes does work principally for Morrissey Cleaners – work that is directly a part of the business of Morrissey Cleaners, that is, industrial cleaning.

If an injury occurs, Morrissey Cleaners will be liable to pay Mr Brookes compensation and meet return to work obligations, if required.

Injury management
What is an injury management system?
Injury management is the management of workers’ injuries in a manner directed at enabling injured workers to return to work. It is the responsibility of employers and injured workers to cooperate in this process. An injury management system describes the steps you need to take when a workplace injury occurs.
Is it compulsory to have an injury management system in place?
You must establish an injury management system in your workplace. The Workers Compensation and Injury Management Regulations 2024 (the Regulations) explain your obligations.

If you require further information, contact our Advice and Assistance Service on 1300 794 744.

Can I get help setting up my injury management system?
Your insurer has an important role in assisting you with early intervention when a work injury occurs and with the establishment of appropriate return to work programs.

The obligation for you to establish and implement return to work programs may be discharged by your insurer, provided you send your insurer a request to do so. If your insurer establishes and implements return-to-work programs on your behalf, they must comply with the Regulations where you would be obliged to do so.

Insurers determine liability for workers compensation claims lodged by injured workers and must process claims in accordance with the legislation. They are encouraged to communicate with their insured employers to provide information regarding claims management and to confirm that appropriate return to work activities have commenced when a worker has been injured at work.

When discharging obligations on your behalf, your insurer should involve you in decisions that are made.

Managing claims and return to work
Do I need to maintain an injured worker's employment while they can't work?
Unless it is not reasonably practicable to return the worker to their pre-injury employment or find them alternative work, you must maintain an injured worker’s employment for 12 months from the day the worker becomes entitled to receive weekly payments of compensation.

What if I am unable to pay an injured worker's weekly compensation payments?
Once a claim is accepted, the legislation requires you to pay the weekly compensation payments to the injured worker as if they were still at work, on the same pay day and in the same way as you paid their wages prior to their injury or illness. Payslips must be provided as usual.

If you feel that you may be unable to pay an injured worker’s weekly compensation payments in this manner, you should contact your insurer as soon as possible to discuss what options are available. If you cannot resolve this matter with your insurer, contact our Advice and Assistance Service on 1300 794 744.

Make sure you keep a record of the date and time you contacted the injured worker, your insurer and WorkCover WA on this matter.

Disputes and appeals
When can I appeal an arbitration decision?
A determination of an arbitrator on findings of fact and law are binding upon the parties, but can be appealed to the District Court of Western Australia in certain circumstances. For more information, see the Appeal court decisions page.

See the FAQs page within the Resolving a dispute section for more information about resolving a dispute.