The Conciliation and Arbitration Services Division is responsible for resolving disputes in the WA scheme. This Division includes the:
Workers Compensation Conciliation Service where the objective is assisting parties to resolve their disputes by agreement
Workers Compensation Arbitration Service where disputes unresolved by conciliation are determined according to their substantial merits, with as little formality and technicality as possible.
The Division also processes settlements and common law related extensions and elections.
Regulatory Services Division
The Regulatory Services Division pursues the regulatory priorities and maximises the regulatory impact by:
providing advice and assistance to stakeholders, and producing information resources and training programs
regulating and monitoring the performance of scheme participants
undertaking data-driven compliance inspections and investigations
taking enforcement actions to address instances of non-compliance.
Corporate Services
The Corporate Services Division contributes to scheme viability and effectiveness by:
providing business services to ensure human, financial, technological, informational and physical resources are available to support organisations
collecting, analysing and reporting data provided by insurers and self-insurers
facilitating the publication of recommended premium rates.
WorkCover WA is led by a Corporate Executive team, responsible for developing, monitoring and reporting our overall corporate direction, budgeting, planning and monitoring of operational performance outcomes.
The Corporate Executive consists of the Chief Executive Officer, the Chief Finance Officer, the General Managers of each division, and the Registrar.
CHIEF EXECUTIVE OFFICER
Chris White was appointment CEO of WorkCover WA in November 2019.
Mr White has 40 years experience in workers compensation and occupational safety and health policy. Mr White has held senior policy and management roles at both WorkCover WA and WorkSafe WA.
A/CHIEF EXECUTIVE OFFICER
With over 15 years as a senior executive, Rebecca Harris is a high performer with a focus on strengthening workers compensation and injury management to achieve positive results for workers and employers.
Rebecca has led and delivered on major reform agendas with a focus on public sector regulation and compliance, leadership and capability, and workforce practice and diversity. She has a proven track record of successfully leading teams and implementing complex legislative and policy projects.
Rebecca holds a Master of Education and Master of Public Administration and Management.
GENERAL MANAGER CONCILIATION AND ARBITRATION SERVICES; DIRECTOR CONCILIATION
Karin Lee has extensive experience in workers compensation and injury management.
Ms Lee previously worked at the Chamber of Commerce and Industry WA and was formerly a member of the WorkCover WA Board and the Commission for Occupational Safety and Health.
CHIEF FINANCE OFFICER
John Hull has wide-ranging public sector experience and has undertaken senior finance, compliance and corporate management roles across a range of agencies, including the Department of Treasury, Department of Finance and the Office of the Auditor General.
Mr Hull is a Certified Practicing Accountant.
A/GENERAL MANAGER REGULATORY SERVICES
Rob Parkes has extensive experience in regulatory oversight, compliance and scheme governance within complex legislative environments, including workers compensation and injury management.
Mr Parkes has led regulatory reform and compliance programs, and has advised Boards, agency heads and Ministers on high-risk regulatory matters.
GENERAL MANAGER CORPORATE SERVICES
Bernard Underwood has built a career in the public sector as a leading human resource practitioner.
Mr Underwood led multiple strategic initiatives and machinery of government changes in the education, training and development sectors.
WorkCover WA acknowledges the traditional custodians throughout Western Australia and their continuing
connection to the land, waters and community. We pay our respects to all members of the Aboriginal
communities and their cultures; and to Elders both past and present.