While insurance brokers do not have a legislated role in the WA workers’ compensation and injury management scheme, as an intermediary, you play an important role in helping employers to understand and meet their statutory obligations.

Insurance Brokers' Code of Practice
  • Insurance Brokers’ Code of Practice (PDF 905kb)
    The Code was developed collaboratively by WorkCover WA and the National Insurance Brokers Association (NIBA) to provide clear guidelines for insurance brokers operating within the workers’ compensation system and assist you to meet your professional obligations.
Key obligations to communicate to employers

Current workers’ compensation insurance policy

As the insurance broker, you should make sure your clients’ workers’ compensation insurance policies are up-to-date. An employer risks being prosecuted under the Act for not having a current policy.

Insurers are obliged to report new (or renewed) insurance policies to WorkCover WA for monitoring purposes. Delays in getting this information to us could trigger an investigation by our Compliance Branch.

Claim forms must be submitted to the insurer within five days

You should encourage employers to submit claims directly to the insurer. If you do receive a claim form, you need to forward it to the insurer immediately on the employer’s behalf.

Further information about the legal obligations of employers can be found in the Employers section.

Stay informed about workers' compensation & injury management

Insurance brokers who wish to learn more about the Western Australian workers’ compensation and injury management scheme can register for the online Insurance Brokers Education Program.

Developed in collaboration with the National Insurance Brokers Association WA (NIBA) and the Insurance Council of Australia WA, the education program consists of modules designed to inform and guide brokers’ knowledge of workers’ compensation and injury management. On program completion, brokers will have gained an understanding of their role in the scheme and the claim management process.

The education program is accredited by both NIBA and the Australian and New Zealand Institute of Insurance and Finance. Participants will be awarded the relevant continuing professional development points.

Learn more about the program by watching this short video.

Register for the program here.

(NIBA members are entitled to a $20 discount off the purchase price by quoting coupon code: NIBAWCWA)

To learn more about upcoming events for insurance brokers, check the Events Calendar.


For more information about the roles and responsibilities of all parties in the workers’ compensation and injury management scheme, contact WorkCover WA’s Advice and Assistance on 1300 794 744.

Workers' Compensation and Working Directors
For more information on how working directors are covered under the Act, refer to the ‘Working Directors’ page.

Go to Working Directors.