This section defines our role and commitment to scheme improvement, and outlines our organisational structure and strategic direction.

Our commitment to the scheme
Find out about how we regulate and administer the Workers’ Compensation and Injury Management Act 1981 and inform and engage workers, employers and other stakeholders about workers’ compensation and injury management.

This section includes information on our Disability Access and Inclusion Plan and our commitment to customer feedback.

Go to Our commitment to the scheme.

Strategic direction
Find out about our current Strategic Plan, and the four key goals that drive our oversight of the scheme and engagement with scheme participants.

Go to Strategic direction.

Organisational structure
Find out about our organisational structure and the day-to-day administration of the Agency.

Go to Organisational structure.