Service providers play an essential role by ensuring the workers compensation and injury management scheme functions effectively from claim submission through to resolution.
This section covers the roles and responsibilities of individual service providers. To view information pertinent to your role, click on the appropriate heading below.
For more information, see our Regulatory Statement of Intent 2024.
InsurersFind out about your role and administrative requirements regarding workers compensation policies and claims.
Self-insurersGo to Insurers.
Find out about your role and administrative requirements regarding workers compensation policies and claims.
Insurer and Self-insurer Principles and Standards of PracticeGo to Self-insurers.
Find out about WortkCover WA’s Insurer and Self-insurer Principles and Standards of Practice (Principles and Standards) which provide a cohesive set of service expectations to ensure insurers and self-insurers provide high quality service to injured workers and employers.
Insurance brokersGo to Insurer and Self-insurer Principles and Standards of Practice.
Find out how you can help employers to better understand their statutory obligations.
Registered Independent AgentsGo to Insurance brokers.
Find out about the role of Registered Independent Agents within the workers compensation and injury management scheme.
Legal practitionersFind out about the role legal practitioners play in helping to resolve disputed workers compensation claims.
WorkCover WA Online FAQsGo to Legal practitioners.
Many common questions are answered on our WorkCover WA Online Frequently Asked Questions (FAQs) page.
Go to WorkCover WA Online FAQs.
