Insurers are integral to the workers compensation system in Western Australia. They assess claims made by workers and indemnify employers against compensation for claims. Insurers have a range of obligations and requirements to perform as part of their licence conditions. This section outlines the insurer licensing framework and contains the...<a class="read-more" href="https://www.workcover.wa.gov.au/service-providers/insurers/">Read More »</a>

Employers who are licensed to manage the workers compensation of their own employees are known as self-insurers. Self-insurers have a range of obligations and requirements to perform as part of their licence conditions. This section outlines the self-insurer licensing framework and contains the full list of licensed self-insurers and available resources.

WorkCover WA’s Insurer and Self-insurer Principles and Standards of Practice (Principles and Standards) provide a cohesive set of service expectations to ensure insurers and self-insurers provide high quality service to injured workers and employers. WorkCover WA developed the Principles and Standards to: ensure high standards of service are provided to...<a class="read-more" href="https://www.workcover.wa.gov.au/service-providers/insurer-and-self-insurer-principles-and-standards-of-practice/">Read More »</a>

While brokers are recognised under the Workers Compensation and Injury Management Act 2023, they are not formally a licensed or approved service provider in the Western Australian workers compensation and injury management scheme. As an intermediary, brokers play an important role in helping employers to understand and meet their statutory...<a class="read-more" href="https://www.workcover.wa.gov.au/service-providers/insurance-brokers/">Read More »</a>

Registered Independent Agents approved under the Workers Compensation’ and Injury Management Act 1981 (former Act) can provide parties to a disputed claim with representation when resolving a dispute via conciliation or arbitration. The scheme for registration of all Registered Independent Agents ceases under the Workers Compensation and Injury Management Act...<a class="read-more" href="https://www.workcover.wa.gov.au/service-providers/registered-agents/">Read More »</a>

Legal practitioners may be engaged by parties to help resolve a disputed workers compensation claim. For information on dispute resolution, see the Resolving a dispute section.