WorkCover WA’s vision is “a workers’ compensation and injury management scheme that works for all.”

By striving to turn this vision into practice, WorkCover WA leads a scheme with:

  • the lowest standardised average premium rate across the states and territories
  • nearly three quarters of scheme costs expended on services and payments for claimants, on par with the national average
  • over 90 per cent of claim disputes resolved within 6 months, well above the national average of 73.3 per cent
  • a return to work rate of 79 per cent, above the national average for workers returned to work within 7–9 months of injury.

The Agency’s focus on continuous scheme improvement has also seen a number of legislative amendments culminating in the:

  • 2011 establishment of the Workers’ Compensation Conciliation and Arbitration Services
  • 2014 WA Government approval to draft a bill to repeal and replace the Workers’ Compensation and Injury Management Act 1981 with a less complex statute.

WorkCover WA’s new Strategic Plan 2015-18 (pdf) comes into effect on 1 July 2015 and will assist in continuing improvements to the scheme.

The Plan will guide the Agency over the next three years and will enable WorkCover WA to not only meet stakeholder expectations, but lead as an exemplary public sector organisation.

The Plan defines operational themes that underpin WorkCover’s three strategic goals:

  1. Strategic Scheme Management
  2. Leadership
  3. Agile and Innovative Organisation

Our commitment to achieving these goals provides opportunities to further strengthen Western Australia’s workers’ compensation and injury management scheme.