The vast majority of workers’ compensation claims progress to the satisfaction of all parties involved, including the injured worker.
If you need assistance to resolve a dispute to a claim, you can apply to the Workers’ Compensation Conciliation Service or contact Advice and Assistance on 1300 794 744.
An application to the Workers’ Compensation Arbitration Service can only be made after a Certificate of Outcome has been issued by a Conciliation Officer at the end of the conciliation process. In the Workers’ Compensation Arbitration Service matters are determined by an arbitrator according to the merits of the case.
