Parties to a disputed workers’ compensation claim are entitled to have a legal practitioner or registered agent represent them when resolving a dispute via conciliation or arbitration.
Registered agents are approved and regulated by WorkCover WA and are required to adhere to a code of conduct and gazetted scale of costs. See the current list of registered agents.
Only lawyers or registered agents are authorised to attend the Conciliation and Arbitration Services.
For more information on the dispute resolution process, see the Resolving a dispute section.
Click here to view our regulatory policy for service providers.Applying for or renewing registration
- How to Apply for Registration or Renewal as a Registered Agent (PDF – 181kb)
This guide explains how to make an application to become registered as an agent.
- Form – Application for Registration or Renewal as a Registered Agent (Word – 66kb)
Application requirements and submission details are contained within this electronically writeable form.
This document provides a costs scale which sets maximum allowable hours and hourly rates which can be charged by legal practitioners and registered agents before a WorkCover WA dispute resolution authority.
Templates have been devised to assist Independent Registered Agents to provide information to clients and record activities as required by the legislation. Independent Registered Agents are expected to provide the fact sheet ‘Independent Registered Agent: Information for Clients’ and the ‘Client Acknowledgement of Costs’ to each client.
- Independent Registered Agent Activity and Costs Record (Word)
This template assists Independent Registered Agents to compile ‘Activity and Costs’ records.
- Independent Registered Agents: Information for Clients
This fact sheet provides essential information for clients of Independent Registered Agents
- Client Acknowledgement of Costs
This template enables clients to confirm their acknowledgement and awareness of costs related to services provided by Independent Registered Agents.