Advice and Assistance 1300 794 744 – 8.30am – 4.30pm

New Fact Sheet for Employers

WorkCover WA has developed a new Employer Essentials – Injury Management Systems and the Claims Process fact sheet to help employers understand their legal responsibilities when a worker submits a workers compensation claim.

Under Western Australian workers compensation laws, all employers must have an injury management system and meet specific requirements for receiving and managing claims. This new publication provides an overview of:

  • what an injury management system is and why it’s mandated
  • the steps employers must take following receipt of a claim
  • how claims are assessed and what happens after a decision is made.

The fact sheet is designed to help employers take the right action early, support injured workers, and avoid common compliance issues such as delays in submitting claims to insurers.

Employer Essentials – Injury Management Systems and the Claims Process fact sheet is available to view and download here.

Employers who need further assistance can contact WorkCover WA’s Advice and Assistance Service on 1300 794 744. Interpreter services are available.

Page last updated: 18 May 2026 at 3:00 pm

wa.gov.au

Acknowledgement of Country

WorkCover WA acknowledges the traditional custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.