Advice & Assistance 1300 794 744 – 8.30am – 4.30pm

➤ Skip to main content

Advice & Assistance 1300 794 744 – 8.30am – 4.30pm

➤ Whole of WA Government search

You are here: Home » News » Lodgement over closedown period

Lodgement over closedown period

Whilst WorkCover WA will be closed for the festive season from Thursday 25 December to Friday 2 January inclusive, both the Conciliation Service and Arbitration Service remain accessible for the lodgement of dispute, settlement and common law documents via the WorkCover WA Online Portal (the EDS).

In the unexpected circumstances that the EDS becomes unavailable during this period, documents can be lodged via email to:

Conciliation Service: conciliation@workcover.wa.gov.au
Pursuant to rule 28 – Workers Compensation and Injury Management Conciliation Rules 2024
Documents in PDF format and not exceeding 100MB

Arbitration Service: arbitration@workcover.wa.gov.au
Pursuant to rule 63 – Workers Compensation and Injury Management Arbitration Rules 2024
Documents in PDF format and not exceeding 100MB

Documents can also be post or hand delivered to our office between 8.00am and 5.00pm on business days during this period by persons exempt from using the EDS.

Please note documents lodged over the festive period will not be processed until 5 January 2026 and time limits continue to apply in accordance with the Conciliation and Arbitration Rules.

Page last updated: 22 December 2025 at 9:28 am

Advice and Assistance: 1300 794 744
(8.30am - 4.30pm Monday to Friday)
Switchboard: (08) 9388 5555

Enquiries:
Contact us enquiry form or
Email: records@workcover.wa.gov.au

Location

WorkCover WA
2 Bedbrook Place
Shenton Park WA 6008

wa.gov.au

Acknowledgement of Country

WorkCover WA acknowledges the traditional custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.