Organisational structure

Conciliation and Arbitration Services (CAS)

The Conciliation and Arbitration Services Division is responsible for resolving disputes in the WA scheme. This Division includes the:

• Workers Compensation Conciliation Service where the objective is assisting parties to resolve their disputes by agreement
• Workers Compensation Arbitration Service where disputes unresolved by conciliation are determined according to their substantial merits, with as little formality and technicality as possible.

The Division also processes settlements and common law related extensions and elections.

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Regulatory Services Division

The Regulatory Services Division pursues the regulatory priorities and maximises the regulatory impact by:

• providing advice and assistance to stakeholders, and producing information resources and training programs
• regulating and monitoring the performance of scheme participants
• undertaking data-driven compliance inspections and investigations
• taking enforcement actions to address instances of non-compliance.

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Corporate Services

The Corporate Services Division contributes to scheme viability and effectiveness by:

• providing business services to ensure human, financial, technological, informational and physical resources are available to support organisations
• collecting, analysing and reporting data provided by insurers and self-insurers
• facilitating the publication of recommended premium rates.

WorkCover WA is led by a Corporate Executive team, responsible for developing, monitoring and reporting our overall corporate direction, budgeting, planning and monitoring of operational performance outcomes.

The Corporate Executive consists of the Chief Executive Officer, the Chief Finance Officer, the General Managers of each division, and the Registrar.

	CHIEF EXECUTIVE OFFICER  Chris White was appointment CEO of WorkCover WA in November 2019. Mr White has 40 years experience in workers compensation and occupational safety and health policy. Mr White has held senior policy and management roles at both WorkCover WA and WorkSafe WA.
	GENERAL MANAGER CONCILIATION AND ARBITRATION SERVICES; DIRECTOR CONCILIATION  Karin Lee has extensive experience in workers compensation and injury management. Ms Lee previously worked at the Chamber of Commerce and Industry WA and was formerly a member of the WorkCover WA Board and the Commission for Occupational Safety and Health.
	REGISTRAR ARBITRATION  Garry Rutherford has extensive experience as a legal practitioner predominately in resolving disputes in proceedings in the courts and tribunals of Western Australia. Mr Rutherford has been an arbitrator at WorkCover WA since 2010.
	GENERAL MANAGER REGULATORY SERVICES  Rebecca Harris has wide-ranging experience as a senior executive officer at the Department of Education, Office of the Public Sector Standards Commissioner and Public Sector Commission. Ms Harris led a comprehensive regulatory reform and has experience in enforcement, compliance, policy, and governance.
	CHIEF FINANCE OFFICER     John Hull has wide-ranging public sector experience and has undertaken senior finance, compliance and corporate management roles across a range of agencies, including the Department of Treasury, Department of Finance and the Office of the Auditor General. Mr Hull is a Certified Practicing Accountant.
	A/GENERAL MANAGER CORPORATE SERVICES  Bernard Underwood has built a career in the public sector as a leading human resource practitioner. Mr Underwood led multiple strategic initiatives and machinery of government changes in the education, training and development sectors.