Advisory Service
Information, assistance,
advice

P: 1300 794 744 (toll free)
or (08) 9388 5555


Click here for more information and the TTY number for the hearing impaired
Stay Connected
Follow us on Twitter for important updates. For more details view our Twitter statement.
04 Jul 2014 - On 1 July 2014, WorkCover WA’s new certificates of capacity replaced the First, Progress and Final medical certificates. Medical practitioners and practice managers can obtain the new certificates through their software provider or download them directly from the WorkCover WA gpsupport website. Read more...
26 Jun 2014 - The Hon Michael Mischin MLC, Attorney General; Minister for Commerce, has tabled in Parliament WorkCover WA’s Review of the Workers’ Compensation and Injury Management Act 1981: Final Report. Read more...
20 Jun 2014 - The previous decisions database now includes District Court appeal decisions of determinations from the Workers’ Compensation Arbitration Service. Read more...

Support available

Many common questions are answered by our Frequently Asked Questions page, but the links below may direct you to some further helpful resources.

Get advice on workers’ compensation

Get advice or support

  • Phone Crisis Care on 1800 199 008 for emergency counselling.
  • If you are a member of a union, they can often provide other support services to you when you have been injured. For information and contacts, see the Unions WA website.
  • For information on how Centrelink payments or benefits may be affected by a workers’ compensation claim or settlement, see the Centrelink website or phone on 13 27 17.
  • For issues which may affect your personal taxation, phone the Australian Taxation Office on 13 28 61.
  • For enquiries about superannuation while you’re receiving workers’ compensation entitlements, speak to your employer or phone the Australian Taxation Office on 13 10 20.
  • For information about leave entitlements while you’re receiving workers’ compensation payments, or about wage rates and award condition, speak to your employer or phone Wageline on 1300 655 266.
  • For enquiries about occupational safety and health issues, phone the WorkSafe Help Centre on 1300 307 877.

Get more information about WorkCover WA

  • See the About WorkCover WA section for information about our role and structure.
  • See the Conciliation & Arbitration section for how claim disputes and issues are resolved.
  • See the Returning to Work section for your obligations to participate in a return to work program.
  • Attend a free information session about WorkCover WA.
 

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