Support available

Many common questions are answered by our Frequently Asked Questions page, but the links below may direct you to some further helpful resources.

Get advice on workers’ compensation

• For information about the workers’ compensation system, contact The Advice and Assistance Unit or attend a free seminar for injured workers (PDF - 430kb).
• For information about your claim, contact your employer or insurer.

Get advice or support

• Phone Crisis Care on 1800 199 008 for emergency counselling.
• If you are a member of a union, they can often provide other support services to you when you have been injured. For information and contacts, see the Unions WA website.
• For information on how Centrelink payments or benefits may be affected by a workers’ compensation claim or settlement, see the Centrelink website or phone on 13 27 17.
• For issues which may affect your personal taxation, phone the Australian Taxation Office on 13 28 61.
• For enquiries about superannuation while you’re receiving workers’ compensation entitlements, speak to your employer or phone the Australian Taxation Office on 13 10 20.
• For information about leave entitlements while you’re receiving workers’ compensation payments, or about wage rates and award condition, speak to your employer or phone Wageline on 1300 655 266.
• For enquiries about occupational safety and health issues, phone the WorkSafe Help Centre on 1300 307 877.

Get more information about WorkCover WA

• See the About WorkCover WA section for information about our role and structure.
• See the Conciliation & Arbitration section for how claim disputes and issues are resolved.
• See the Returning to Work section for your obligations to participate in a return to work program.
• Attend a free information session about WorkCover WA.