Advisory Service Information, assistance,
advice
Tel 1300 794 744...
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17 May 2013 - Professor Mohammed Ranavaya is scheduled to deliver training on the use of the American Medical Association Guides for the Evaluation of Permanent Impairment, fifth edition (AMA 5). Read more...
15 May 2013 - Disability Access and Inclusion Plan 2013-2016 Read more...
09 Apr 2013 - The WorkCover WA Board has approved the recommended premium rates for workers’ compensation compulsory insurance policies for 2013/14. The recommended premium rates were published today in a Special Government Gazette and will come into effect from 4pm on 30 June 2013. Read more...

Translations

Translations and Interpreters

This page of information is available in:
Amharic
Arabic/ عربي
Burmese/ jrefrm
Chinese/简体中文
Croatian/ Hrvatski
Italian/ Italiano
Khmer/ Exµr
Korean/ 한국어
Macedonian/ Македонски
Malay/ Bahasa Melayu
Persian (Farsi)/ فارسى
Serbian/ Српски
Tigrigna
Vietnamese/ Tiếng Việt

Translations

A range of key publications have been translated for your convenience. Please see the links on the right.

Interpreters

An interpreter can be requested by:

  • an injured worker
  • an approved rehabilitation provider
  • a medical practitioner
  • an injured worker’s friend or member of the family.

The cost of the interpreter service will be covered by WorkCover WA.
An interpreter can be made available for you with 24 hours notice to assist with:

  • customer desk queries
  • completing forms and applications
  • teleconferences, conciliation and arbitration hearings for disputed claims.


Translating and Interpreting Services
A range of interpreter services are used by WorkCover WA:

  • Translators International; 9321 1960
  • Translating and Interpreting Service (TIS); 131 450 for a 24 hour service or on-site interpreters for face-to-face interviews by calling 1300 655 082
  • WA Interpreters Pty Ltd available on 9361 3248.

Telephone Interpreting

To use the telephone interpreting service:

  • Step 1 - Telephone: 131 450
  • Step 2 - Tell the operator the language you speak
  • Step 3 - Tell the operator the you would like to speak to WorkCover WA Advisory Service on 1300 794 744.

Feedback

We encourage you to give us your compliments, suggestions or complaints through our Customer First Feedback System.
If you require assistance to provide your feedback, you may request the services of a translator (see above).

 

 

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