Advisory Service
Information, assistance,
advice

P: 1300 794 744 (toll free)
or (08) 9388 5555


Click here for more information and the TTY number for the hearing impaired
Stay Connected
Follow us on Twitter for important updates. For more details view our Twitter statement.
25 Aug 2014 - As part of our commitment to inform and support injured workers, WorkCover WA would like to advise stakeholders of an upcoming free information seminar for injured workers. Read more...
19 Aug 2014 - WorkCover WA will be hosting the next Welcome to WorkCover WA seminar on Tuesday 23 September in Shenton Park. Read more...
18 Aug 2014 - The level of the minimum securities set for exempt employers (self-insurers) increased from $1.5 million to $2 million and became applicable to annual reviews after 1 July 2014. Read more...

Chinese

翻译与口译员

西澳劳保局(WorkCover WA)致力于帮助来自非英语母语背景的客户和雇员获取服务,并向他们提供支持。

Amharic
Arabic/ عربي
Burmese/ jrefrm
Chinese/简体中文
Croatian/ Hrvatski
Italian/ Italiano
Khmer/ Exµr
Korean/ 한국어
Macedonian/ Македонски
Malay/ Bahasa Melayu
Persian (Farsi)/ فارسى
Serbian/ Српски
Tigrigna
Vietnamese/ Tiếng Việt

翻译

一系列重要出版物已进行了翻译,以方便您使用。请参见以下链接。

口译员

以下人员均可要求获得口译员协助:

  • 受伤的工人
  • 获许可的康复服务提供者
  • 医疗人员
  • 受伤工人的朋友或家人

口译服务的费用将由西澳劳保局承担。

在提前24小时通知的情况下,可以为您安排口译员协助以下事项:

  • 客户服务台问讯
  • 填写表格和申请表
  • 对有争议事项的电话会议、调解会和仲裁听证会

翻译与口译服务机构

西澳劳保局使用以下多个口译服务机构:

  • 国际翻译(Translators International),电话:9321 1960
  • 翻译与口译服务处(Translating and Interpreting Service – TIS),24小时服务热线: 131 450;如要求会面时口译员到场服务,电话为1300 655 082。
  • 西澳口译员有限公司(WA Interpreters Pty Ltd),电话:9361 3248

电话口译

使用电话口译服务的步骤如下:

  • 第 1 步
    拨打电话: 131 450
  • 第 2 步
    告诉接线员您所说的语言
  • 第 3 步
    告诉接线员您希望和西澳劳保局咨询服务处(WorkCover WA Advisory Service)谈话,他们的电话是1300 794 744。


 

 
 

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