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Advisory Service

Information, assistance,
advice
Tel 1300 794 744...
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FAQs

1) How do I become an approved vocational rehabilitation provider?
Section 156 of the Workers' Compensation and Injury Management Act, 1981 authorises WorkCover WA to approve a person or persons capable of providing vocational rehabilitation services, set conditions of approval, or revoke an approval if conditions or performance criteria established by the WorkCover WA, have not been met.

Further information is contained in the application package for approved vocational rehabilitation providers. A link is available on the right hand panel.

2) When can I appeal a decision?

A determination of an arbitrator on findings of fact and law are binding upon the parties, but can be appealed with the leave of the Commissioner.

If the appeal against an arbitrator's decision is related to an amount of compensation involved, a party to the dispute may with the leave of the Commissioner appeal to the Commissioner: 

  • where a question of law is involved and defined financial thresholds are met; or
  • where a question of law is involved and, in the opinion of the Commissioner, the matter is of such importance that, in the public interest, an appeal should lie.

In any other case, leave to appeal may be granted where a question of law is involved.


3) How do I find an audiometric provider?
Only testers approved by WorkCover WA can conduct the tests as the testing environment and equipment must also meet stringent standards. A directory of approved audiometric service providers is available by clicking on the link on the right hand panel.

4) I am a legal practioner - can you tell me how the the fee structure works? 

In developing the scale of costs, the Costs Committee was mindful the Act is idesigned to promote the early settlement of issues and disputes by agreements and to discourage unnecessary delays, the excessive attendances and excessive preparation of documentation. 

To view a copy of the Cost Committee's Costs Report and Costs Determination refer to the publication section to your right.
 

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