This brochure will provide you with basic information About the Workers' Compensation System. (must be read in conjunction with A New Direction for Workers' Compensation and Injury Management )
a complaint and tell us what we can do better.
A New Direction for Workers' Compensation and Injury Management
This Brochure outlines the changes to the Workers' Compensation and Injury Management system in Western Australia which occured in January and November 2005.
A Guide to Dispute Resolution
This brochure provides general information about the processes involved in applying to the Dispute Resolution Directorate to have a matter resolved A Guide to Dispute Resolution PDF Version - 544 KB, 20 pages Please refer to this link,making an application on the right hand panel for further information
When do I need an Approved Medical Specialist? Information for Workers This brochure provides information on the role of an Approved Medical Specialist( AMS ). An AMS measures an injured worker's level of impairment are required in cases where the worker and the employer do not agree on the degree of permanent impairment.
Further information about impairment assessments, click on the approved medical specialist link on the right hand panel.
Exceptional Circumstances Medical Payments
In limited situations, some workers may be able to access additional funds of up to $250,000 for medical expenses. This brochure provides information on exceptional circumstances medical payments.
Specialised Retraining Programs
This brochure provides information on specialised retraining programs which were introduced to the workers' compensation system on 14 November 2005.
A Guide to Common Law
This brochure provides general information about the procedures involved in seeking common law damages. Proceedings to pursue common law damages are then commenced in the District Court of Western Australia.
A Guide to Noise Induced Hearing Loss
Follow this link to access all of WorkCover WA's Noise Induced Hearing Loss ( N.I.H.L ) brochures and information.
| Fact Sheets and Information Guides for Workers |
Advisory Services
This factsheet provides information on advisory services at WorkCover WA and details of how they can provide injured workers with information about workers' compensation and injury management.
Phone them on 1300 794 744
Advisory Services and Customer Assistance Unit
A postcard providing information on advisory services and the customer assistance unit and their contact details.
How does the claim process work?
A factsheet containing information about the workers' compensation claims process.
Contractors and Workers' Compensation - Are you a worker under the Act?
A factsheet containing information on contractors and sub-contractors.
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Understanding Dispute Reslution: Information for Injured Workers DVD |
Understanding Dispute Resolution: Information for Injured Workers
This half hour DVD was developed to assist injured workers and others to understand the Dispute Resolution Directorate’s dispute resolution process. Four case studies of injured workers and the process their disputed claims follow on the path to resolution are presented.
CD and VHS formats are also available.