Advisory Service

Information, assistance,
advice
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Latest News
Free information seminar - Introduction to WorkCover WA
20 Jan 2012 - WorkCover WA is hosting a free information seminar about the workers’ compensation scheme in WA. Read more...
Workers’ compensation - common law insurance
14 Dec 2011 - An amendment Bill will be brought to Parliament early in 2012 to clarify the workers' compensation common law insurance obligations of employers and insurers. Read more...
New Service Provision and Service Descriptions (standards) for Approved Workplace Rehabilitation Providers
13 Dec 2011 - WorkCover WA has developed new Service Provision and Service Descriptions (standards) for Approved Rehabilitation Workplace Providers. Read more...

Publications for Workers

Publications for Workers

Workers' Compensation and Injury Management: Important Information for Workers

This brochure will provide you with basic information About the Workers' Compensation System.

Customer First: Have your say on the Services we Provide

WorkCover WA values good customer service. This brochure and reply paid form explains the WorkCover WA Customer First Feedback System.

There is also a form that can be submitted online here.

We encourage you to give us feedback in the form of:

  • a compliment on a service that we do well
  • suggestions on what we might do differently
  • a complaint and tell us what we can do better.

    Receiving Workers’ Compensation Entitlements

    This brochure provides information about workers’ compensation entitlements available to you under Western Australia’s workers’ compensation and injury management system.

    Information on finalising your claim

    This brochure explains the settlement options under the workers' compensation system and how to access them.

    When do I need an Approved Medical Specialist? Information for Workers

    This brochure provides information on the role of an Approved Medical Specialist( AMS ). An AMS measures an injured worker's level of impairment are required in cases where the worker and the employer do not agree on the degree of permanent impairment.

    Specialised Retraining Programs
    This brochure provides information on specialised retraining programs which were introduced to the workers' compensation system on 14 November 2005.

    A Guide to Noise Induced Hearing Loss
    Follow this link to access all of WorkCover WA's Noise Induced Hearing Loss ( N.I.H.L ) brochures and information.

    Fact Sheets  and Information Guides for Workers

    Advisory Services and Customer Assistance Unit
    A postcard providing information on advisory services and the customer assistance unit and their contact details.

    How does the claim process work?
    A factsheet containing information about the workers' compensation claims process.

    Contractors and Workers' Compensation - Are  you a worker under the Act?
    A factsheet containing information on contractors and sub-contractors.

    Exceptional Circumstances Medical Payments
    A factsheet containing information on accessing exceptional circumstances medical payments.

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