Latest News 16 Nov 2009 - Judge Philip McCann will explain the main amendments and the effect of these on how applications are made, processed and resolved. Read more...
09 Nov 2009 - WorkCover WA became a signatory to the Nationally Consistent Approval Framework for Workplace Rehabilitation Providers on 2 October 2009. Read more...
02 Nov 2009 - Read more...

Advisory Service

Information, assistance,
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Tel 1300 794 744...
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Publications for Workers

Publications for Workers

Workers' Compensation and Injury Management: Important Information for Workers

This brochure will provide you with basic information About the Workers' Compensation System. (must be read in conjunction with A New Direction for Workers' Compensation and Injury Management )

Customer First: Have your say on the Services we Provide

WorkCover WA values good customer service. This brochure and reply paid form explains the WorkCover WA Customer First Feedback System.

There is also a form that can be submitted online here.

We encourage you to give us feedback in the form of:

  • a compliment on a service that we do well
  • suggestions on what we might do differently
  • a complaint and tell us what we can do better.

    A New Direction for Workers' Compensation and Injury Management
    This Brochure outlines the changes to the Workers' Compensation and Injury Management system in Western Australia which occured in January and November 2005.

     A Guide to Dispute Resolution
    This brochure provides general information about the processes involved in applying to the Dispute Resolution Directorate to have a matter resolved A Guide to Dispute Resolution PDF Version - 544 KB, 20 pages Please refer to this link,making an application on the right hand panel for further information


    When do I need an Approved Medical Specialist? Information for Workers This brochure provides information on the role of an Approved Medical Specialist( AMS ). An AMS measures an injured worker's level of impairment are required in cases where the worker and the employer do not agree on the degree of permanent impairment.

    Further information about impairment assessments, click on the approved medical specialist link on the right hand panel.


    Exceptional Circumstances Medical Payments

    In limited situations, some workers may be able to access additional funds of up to $250,000 for medical expenses. This brochure provides information on exceptional circumstances medical payments.


    Specialised Retraining Programs
    This brochure provides information on specialised retraining programs which were introduced to the workers' compensation system on 14 November 2005.


    A Guide to Common Law
    This brochure provides general information about the procedures involved in seeking common law damages. Proceedings to pursue common law damages are then commenced in the District Court of Western Australia.


    A Guide to Noise Induced Hearing Loss

    Follow this link to access all of WorkCover WA's Noise Induced Hearing Loss ( N.I.H.L ) brochures and information.

    Fact Sheets  and Information Guides for Workers

    Advisory Services
    This factsheet provides information on advisory services at WorkCover WA and details of how they can provide injured workers with information about workers' compensation and injury management.
    Phone them on 1300 794 744 

    Advisory Services and Customer Assistance Unit
    A postcard providing information on advisory services and the customer assistance unit and their contact details.

    How does the claim process work?
    A factsheet containing information about the workers' compensation claims process.

    Contractors and Workers' Compensation - Are  you a worker under the Act?
    A factsheet containing information on contractors and sub-contractors.

    Understanding Dispute Reslution: Information for Injured Workers DVD


    Understanding Dispute Resolution: Information for Injured Workers
    This half hour DVD was developed to assist injured workers and others to understand the Dispute Resolution Directorate’s dispute resolution process. Four case studies of injured workers and the process their disputed claims follow on the path to resolution are presented.

    CD and VHS formats are also available.

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