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Find out more about the role of WorkCover WA

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Date:
10/3/2010 - 31/5/2010

Title:
Find out more about the role of WorkCover WA

Content:

Following the recent overwhelming demand for the free Introduction to WorkCover WA session, the next session has been scheduled for Tuesday, 25 May 2010. Given the popularity of this event, it is important that you register soon... places will fill fast.

The introduction of WorkCover WA information session aims to keep you informed about WorkCover WA's role in the workers' compensation and injury management system.

The information sessions are conducted quarterly to provide an introduction to the work undertaken by the Agency and the roles of the different divisions within WorkCover WA, including:

Scheme Development who provide policy advice and monitor scheme performance

Standards and Monitoring who approve and monitor service providers, such as insurers, self-insurers, approved medical specialists and approved vocational rehabilitation providers

Compliance Services who enforce the legislative obligations of employers

Scheme Information Services who record claim and policy data

Education and Information Services who develop and publish information resources and conduct information seminars to raise awareness of workers’ compensation and injury management

Advisory Services who provide information and assistance to all parties via telephone, email and counter service

Customer Assistance Unit who provide guidance to all parties in relation to claim matters, assistance with resolving issues and assistance in completing applications to the Dispute Resolution Directorate

Dispute Resolution Directorate which provides an independent dispute resolution service

Feedback from the last session held on 26 February 2010 indicated that the session was considered a valuable learning opportunity. The session was attended by more than 30 people from a range of industries, including legal, insurance and state government.

Nerilie Watson, Coordinator of the Education and Information Branch, states that "100% of attendees indicated the session increased their understanding of WorkCover WA's role and the different divisions within the Agency."

More information about the sessions is available from the Events Calendar.

Should you have any workers' compensation enquiries, please contact WorkCover WA's Advisory Services on 1300 794 744 for assistance.

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