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Helping Western Australian employers meet their injury management obligations is crucial to making sure all workplaces have an environment that protects and supports injured workers.
WorkCover WA offers extensive support to employers across the State in developing injury management systems to help get injured workers back to work. The information in this section will help you design your injury management system, and includes frequently asked questions, along with templates, codes of practice and other information which are available through the right hand publication and links channels. If you require further information, please contact our Advisory Services Unit.
Your insurer is required to make you aware of your obligations under section 155B and 155C (1) and (3) of the Workers’ Compensation and Injury Management Act 1981. These sections relate to establishing and implementing injury management systems and return to work programs in accordance with the Workers' Compensation Code of Practice (Injury Management) 2005 (the Code).
Working with your insurer
Under section 155D(3) of the Act, the obligation for you to establish and implement return to work programs may be discharged by your insurer, provided you send your insurer a request to do so. If your insurer establishes and implements return to work programs on your behalf, they must comply with the Code where you would be obliged to do so. They are still owned and adopted by the employer.
Insurers determine liability for workers’ compensation claims lodged by injured workers and must process claims in accordance with the Act. They are encouraged to communicate with their insured employers to provide information regarding claims management and to confirm that appropriate return to work activities have commenced when a worker has been injured at work.
Make arrangements to regularly meet your insurer with the injured worker, or set up another means of regular communication. This can help identify and resolve problems that could interfere with an early return to work. When discharging obligations on your behalf, your insurer should involve you in decisions.
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