The primary role of the WorkCover WA Arbitration Service is to make determinations on workers' compensation disputes, which are legally binding upon parties.

A dispute must have been conciliated by the Conciliation Service (or a certificate issued by the Director of Conciliation advising the matter is not suitable for conciliation) before an application can be made to the Arbitration Service.

Arbitration can be a complex, costly and time-consuming process. Parties are encouraged to resolve disputes as quickly as possible, and may do so at any time in the process.

See the full Conciliation and Arbitration Process chart on the Overview page.