WorkCover WA is committed to ensuring differing language or cultural backgrounds are not a barrier to the provision of services to our customers. Since the development of the Language Services Strategy in 1992, WorkCover WA has addressed the needs of its customers by ensuring:

• customers are aware through WorkCover WA’s Infoline Service, publications and information seminars of the availability of interpreter services and their right to use them;
• where necessary WorkCover WA instigates the use of an interpreter and promotes the appropriate use of providers of accredited interpreting services; and
• service providers are aware of and encouraged to use interpreter services on behalf of their clients.

For more information or to access these services contact WorkCover WA’s Advisory Service on 1300 794 744.