The WorkCover WA 2009-2012 Strategic Plan (PDF - 330kb) provides clarity of focus while allowing for flexibility to respond to challenges and changes within the workers’ compensation scheme over the next few years. The agency’s new vision, mission and goals indicate a shift in focus that will ensure a proactive approach to managing the scheme.

Our 5 Key Goals

1. Strategic Positioning
   WorkCover WA is positioned to address changes in the industry and anticipate and meet the future needs of its stakeholders as well as ensuring long term financial integrity and stability of the scheme.
2. Stakeholder Engagement
   Relationships with our stakeholders are established and built to maintain a viable and sustainable scheme.
3. Regulatory Compliance
   Stakeholders are educated about and comply with the regulatory requirements of the scheme.
4. Operational Flexibility and Responsiveness
   Our systems and processes are enhanced to enable us to provide quality, responsive services and outcomes for our customers.
5. Organisational Excellence
   The culture, people, systems and processes to deliver our outcomes.

To complement this focus on strong and considered strategic direction, the agency has a solid foundation of shared values and way of behaving with each other and our stakeholders.