WorkCover WA is the government agency responsible for overseeing the workers’ compensation and injury management system in Western Australia. This includes:

• monitoring compliance with the Workers’ Compensation and Injury Management Act 1981
• informing and educating workers, employers and others about workers’ compensation and injury management
• providing an independent dispute resolution system.

Our Vision

A workers’ compensation scheme valued by all.

Our Mission

To lead a contemporary, healthy and integrated workers’ compensation scheme that is fair, accessible and cost effective for all participants, through:

• providing advice and guidance on workers’ injury management and return to work practices
• active, responsive and transparent management of the scheme
• focused information, education and compliance activities
• fair and speedy dispute resolution
• a strong customer service focus.

Our Values

WorkCover WA values:

• Customer Service
  We are clear about what we will deliver; we consider our customers and their needs; and we take responsibility for delivering effective and appropriate services.
  
• Innovation
  We are proactive, positive, flexible, and we act strategically; we recognise that change is constant and that it can bring opportunity; and we build on opportunities.
  
• Respect
  We embrace diversity and individual differences; we seek to understand and recognise people’s interests and rights; and we are fair and prompt in our actions and dealings with others.
  
• Integrity
  We are trustworthy and accountable; we act in a consistent and impartial manner; and we are transparent in our decision making.
  
• Collaboration
  We work as a team; we value the contribution of others; and we embrace a culture of open communication.

Disability Access & Inclusion

WorkCover WA is committed to facilitating the inclusion of people with disabilities by ensuring access to its facilities and services. WorkCover WA implemented its first Disability Service Plan (DSP) in 1995. Since then the agency has introduced a range of initiatives and made significant progress to improve access.

The Disability Access & Inclusion Plan (PDF - 290kb) outlines how WorkCover WA is ensuring people with disabilities have equal access to its facilities and services.

Find out more about:

• what we do, our strategic direction, and our organisational structure
• how we are governed by the WorkCover WA Board
• workers’ compensation in Western Australia and nationally
• the legislative review
• employment opportunities with WorkCover WA.

You can also contact us, provide customer service feedback, access records through freedom of information, or make a public interest disclosure.